This qualification is designed to reflect the role of workers who are first responders across a range of traffic incident response organisations.
TBA
TBA
24 months
This qualification is designed to reflect the role of workers who are first responders across a range of traffic incident response organisations. These people work independently and report to middle managers or managers across a broad range of traffic incident response teams. They undertake a range of functions and core services requiring the application of knowledge and skills to ensure best practice is adopted and a unified and consistent approach to traffic response incidents and road safety is maintained.
At this level, workers have responsibility for planning and monitoring service delivery, managing risk and contributing to continuous improvement within the scope of their specific role.
Graduates of this qualification will be able to perform the role of Motorway Response Officer and/or Motorcycle Traffic Response Unit Rider.
The following provides the packaging rules for this qualification, followed by the list of relevant units of competency.
HLTAID011 – Provide First Aid
HLTWHS006 – Manage personal stressors in the work environment
MSMWHS401 – Assess risk
RIIWHS205E – Control traffic with stop-slow bat
RIIWHS302E – Implement traffic management plans
TLIE2007 – Use communication systems
TLIF2010 – Apply fatigue management strategies
TLIF2018 – Operate firefighting equipment
TLIF4109 – Communicate effectively to coordinate incident response procedures
TLIF5020 – Manage emergencies
TLII0005 – Apply customer service skills
TLIL4009 – Manage personal work priorities and professional development
To be awarded the Certificate IV in Traffic Incident Management Services (Motorway Response Officer Stream), the following packaging rules apply:
Total Number of Units = 22
12 Core Units plus
10 Elective Units of which
HLTAID011 – Provide First Aid
HLTWHS006 – Manage personal stressors in the work environment
MSMWHS401 – Assess risk
RIIWHS205E – Control traffic with stop-slow bat
RIIWHS302E – Implement traffic management plans
TLIE2007 – Use communication systems
TLIF2010 – Apply fatigue management strategies
TLIF2018 – Operate firefighting equipment
TLIF4109 – Communicate effectively to coordinate incident response procedures
TLIF5020 – Manage emergencies
TLII0005 – Apply customer service skills
TLIL4009 – Manage personal work priorities and professional development
Group A –
RIIRTM301E – Operate truck or trailer mounted attenuators
TLIC3003 – Drive medium rigid vehicle unit
TLIC3035 – Manage the operation of a tow truck
TLIF3085 – Apply local incident response procedures
Group C –
AHCMOM316 – Refuel machinery or vehicle
AURETR125 – Test, charge and replace batteries and jump-start vehicles
AURTTJ003 – Remove and replace wheel and tyre assemblies
BSBTEC101 – Operate digital devices
HLTWHS005 – Conduct manual tasks safely
RIIRIS202E – Respond to site-based spills
The units listed above reflect current industry standards and IPS Institute best practice. This carefully selected unit combination is designed to deliver consistent, relevant training and a uniform qualification outcome that meets employer and regulatory expectations. Explore the units below to understand how this structure supports high-quality, job-ready results.
If you would like to discuss elective options in more detail, please speak with one of our training experts today.
To be awarded the Certificate IV in Traffic Incident Management Services (Motorcycle Traffic Response Officer Stream) the following packaging rules apply:
Total Number of Units = 22
12 Core Units plus
10 Elective Units, of which
1 unit must be chosen from Group B
6 units must be chosen from Group C
3 specific units from Group A must be included:
HLTAID011 – Provide First Aid
HLTWHS006 – Manage personal stressors in the work environment
MSMWHS401 – Assess risk
RIIWHS205E – Control traffic with stop-slow bat
RIIWHS302E – Implement traffic management plans
TLIE2007 – Use communication systems
TLIF2010 – Apply fatigue management strategies
TLIF2018 – Operate firefighting equipment
TLIF4109 – Communicate effectively to coordinate incident response procedures
TLIF5020 – Manage emergencies
TLII0005 – Apply customer service skills
TLIL4009 – Manage personal work priorities and professional development
Group A –
TLIC3003 – Drive medium rigid vehicle unit
TLIC3035 – Manage the operation of a tow truck
TLIF3085 – Apply local incident response procedures
Group B –
TLIC0035 – Apply low risk motorcycle riding behaviours
Group C –
AHCMOM316 – Refuel machinery or vehicle
AURETR125 – Test, charge and replace batteries and jump-start vehicles
BSBTEC101 – Operate digital devices
HLTWHS005 – Conduct manual tasks safely
RIIRIS202E – Respond to site-based spills
TLIF3091 – Apply awareness of dangerous goods and hazardous materials requirements
The units listed below reflect current industry standards and IPS Institute best practice. This carefully selected unit combination is designed to deliver consistent, relevant training and a uniform qualification outcome that meets employer and regulatory expectations. Explore the units below to understand how this structure supports high-quality, job-ready results.
If you would like to discuss elective options in more detail, please speak with one of our training experts today.
Apprenticeship and traineeship details
Please refer to the Declaration Policy for the requirements relating to apprenticeships and traineeships.
Please refer to the Norfolk Island Policy for apprenticeships and traineeships on Norfolk Island.
Type:
Traineeship
Job summary:
This traineeship reflects the job roles of Incident Responders and Traffic Incident Management personnel working on motorways, highways, arterial roads and tunnels. Individuals in these roles are responsible for responding to traffic incidents, managing on-scene safety, coordinating with emergency services, restoring traffic flow, and minimising risk to road users and responders.
Workers apply specialised technical knowledge and practical skills to operate in dynamic and high-risk environments. They work autonomously, exercise judgement under pressure, and follow established emergency response protocols while contributing to safe and efficient incident resolution.
Australian Standard Classification of Occupations:
ROAD TRAFFIC CONTROLLER
EMERGENCY RESPONSE WORKER (RELATED OCCUPATIONS)
Sub-industry:
Traffic Incident Management Services
Incident Response Operations
Available Contract Modes:
School-based trainees must meet the minimum paid employment requirements specific to the qualification and training contract.
Apprentices/trainees with a disability may work less than 15 hours per week when averaged over a 4-week cycle, subject to eligibility requirements.
Other requirements for school-based:
Students must normally be enrolled in Years 10, 11 or 12.
Students not enrolled in these year levels may only enter a School-based Apprenticeship or Traineeship (SAT) where exceptional circumstances apply and approval is granted by the Department of Trade, Employment and Training (DTET).
Delivery of training to school-based trainees:
This traineeship is not subject to institutional training limits that apply to school-based apprenticeships. Training delivery will align with the trainee’s employment and workplace exposure.
Traineeship Probation / Duration Details:
All traineeships have a nominal term, which is the timeframe specified in the training contract.
| Mode | Start Date | End Date | Probation Period (days) | Nominal Term (months) |
| Full-time | 02/01/2023 | 60 | 24 |
Minimum education standard: Nil
Minimum entry age:
The Child Employment Act states that the minimum age for apprentices and trainees is 13 years of age, unless otherwise stated.
Entry Requirements:
As a general rule, only Australian citizens and New Zealand citizens with unrestricted work rights may undertake this traineeship.
Visa holders may be eligible provided their visa permits employment and participation in a traineeship.
Learners must be engaged in, or have access to, a relevant traffic incident response workplace to complete practical and unsupervised components.
Supervision Requirements:
Employers must provide appropriate facilities, range of work, supervision and training as outlined in the training plan.
Adequate supervision cannot be provided solely off-site via electronic means such as phones, radios or webcams.
Supervision levels may include:
Licensing requirements:
Licensing requirements may apply depending on the employer, work environment and jurisdiction. Employers and trainees should confirm any role-specific licensing or authorisation requirements prior to commencement.
Status:
Current
Implementation Date:
02/01/2023
