Online
From $6,500
6-24 months
General Training
Typical full-time earnings (approximate range):
Office / Operations Manager: $85,000 – $110,000 per year
Business Development Manager: $100,000 – $140,000 per year
Senior Business Manager / Executive Officer: $120,000 – $160,000+ per year
General Manager (SME): $150,000 – $200,000+ per year
Graduates of this qualification commonly move into roles such as:
Business Manager
Operations Manager
Office Manager
Business Development Manager
Program Coordinator
Executive Officer
General Manager (Small–Medium Enterprise)
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
There are no entry requirements for this qualification.
Total number of units = 12
5 core units plus
7 elective units, of which:
2 elective units must be selected from Group A
for the remaining 5 elective units:
up to 5 units may be selected from Groups A – I
if not listed, up to 2 units may be selected from a Certificate IV, Diploma or Advanced Diploma from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
For specialisation in Business Operations, 4 elective units must be selected from Group A
For specialisation in Leadership, 4 elective units must be selected from Group B
For specialisation in Organisational Development, 4 elective units must be selected from Group C
For specialisation in Compliance, 4 elective units must be selected from Group D
For specialisation in Records and Information Management, 4 elective units must be selected from Group G
The achievement of a specialisation will be identified on a testamur as follows:
BSB50120 Diploma of Business (Operations)
BSB50120 Diploma of Business (Leadership)
BSB50120 Diploma of Business (Organisational Development)
BSB50120 Diploma of Business (Compliance)
BSB50120 Diploma of Business (Records and Information Management)
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace
To be awarded the Diploma of Business (General) the following packaging rules apply:
Total number of units = 12
5 core units plus
7 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace
Group A –
BSBOPS504 Manage business risk
BSBOPS502 Manage business operational plans
Group B –
BSBTWK502 Manage team effectiveness
BSBLDR523 Lead and manage effective workplace relationships
Group C –
BSBSTR501 Establish innovative work environments
BSBSTR502 Facilitate continuous improvement
BSBCMM511 Communicate with influence
The units listed above reflect current industry standards and IPS Institute best practice. This carefully selected unit combination is designed to deliver consistent, relevant training and a uniform qualification outcome that meets employer and regulatory expectations. Explore the units below to understand how this structure supports high-quality, job-ready results. If you would like to discuss elective options in more detail, please speak with one of our training experts today.
To be awarded the Diploma of Business (Operations) the following packaging rules apply:
Total number of units = 12
5 core units plus
7 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace
Group A –
BSBOPS502 Manage business operational plans
BSBOPS504 Manage business risk
BSBPMG530 Manage project scope
BSBOPS601 Develop and implement business plans
Group B –
BSBTWK502 Manage team effectiveness
BSBPEF501 Manage personal and professional development
BSBCMM511 Communicate with influence
The units listed above reflect current industry standards and IPS Institute best practice. This carefully selected unit combination is designed to deliver consistent, relevant training and a uniform qualification outcome that meets employer and regulatory expectations. Explore the units below to understand how this structure supports high-quality, job-ready results. If you would like to discuss elective options in more detail, please speak with one of our training experts today.
To be awarded the Diploma of Business (Leadership) the following packaging rules apply:
Total number of units = 12
5 core units plus
7 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace
Group A –
BSBTWK503 Manage meetings
BSBPMG530 Manage project scope
Group B –
BSBLDR521 Lead the development of diverse workforces
BSBLDR522 Manage people performance
BSBLDR523 Lead and manage effective workplace relationships
BSBTWK501 Lead diversity and inclusion
BSBCMM511 Communicate with influence
The units listed above reflect current industry standards and IPS Institute best practice. This carefully selected unit combination is designed to deliver consistent, relevant training and a uniform qualification outcome that meets employer and regulatory expectations. Explore the units below to understand how this structure supports high-quality, job-ready results. If you would like to discuss elective options in more detail, please speak with one of our training experts today.
To be awarded the Diploma of Business (Organisational Development) the following packaging rules apply:
Total number of units = 12
5 core units plus
7 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace
Group A –
BSBOPS504 Manage business risk
BSBOPS502 Manage business operational plans
BSBPMG530 Manage project scope
Group C –
BSBCRT611 Apply critical thinking for complex problem solving
BSBPEF502 Develop and use emotional intelligence
BSBSTR502 Facilitate continuous improvement
BSBLDR601 Lead and manage organisational change
The units listed above reflect current industry standards and IPS Institute best practice. This carefully selected unit combination is designed to deliver consistent, relevant training and a uniform qualification outcome that meets employer and regulatory expectations. Explore the units below to understand how this structure supports high-quality, job-ready results. If you would like to discuss elective options in more detail, please speak with one of our training experts today.
To be awarded the Diploma of Business (Compliance) the following packaging rules apply:
Total number of units = 12
5 core units plus
7 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace
Group A –
BSBOPS504 Manage business risk
BSBOPS502 Manage business operational plans
BSBPMG530 Manage project scope
Group D –
BSBAUD513 Report on quality audits
BSBWHS521 Ensure a safe workplace for a work area
BSBAUD514 Interpret compliance requirements
BSBAUD411 Participate in quality audits
The units listed above reflect current industry standards and IPS Institute best practice. This carefully selected unit combination is designed to deliver consistent, relevant training and a uniform qualification outcome that meets employer and regulatory expectations. Explore the units below to understand how this structure supports high-quality, job-ready results. If you would like to discuss elective options in more detail, please speak with one of our training experts today.
Apprenticeship and traineeship details
Please refer to the Declaration Policy for the requirements relating to apprenticeships and traineeships.
Please refer to the Norfolk Island Policy for apprenticeships and traineeships on Norfolk Island.
Type:
Traineeship
Job summary:
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
Australian Standard Classification of Occupations:
PROJECT AND PROGRAM ADMINISTRATORS
Sub-industry:
PROJECT OR PROGRAM ADMINISTRATOR
Available Contract Modes:
The lodgment of a second training contract where one of the training contracts is full-time will be reviewed by the Department to determine if each of the parties to each training contract can meet their obligations. There must be a clear separation between the training and employment requirements for each training contract and must not be replicated through the one occupation only.
Minimum of 15 hours per week over each 4 week period throughout duration of apprenticeship/traineeship.
NO school-based arrangements are available.
As the level of this qualification is aimed at employees with substantial industry experience, no school-based arrangements are available.
Apprentices/trainees with a disability are entitled to work less than 15 hours per week when averaged over a 4 week cycle. They must be a holder of a disability pension and Pension concession card to be approved.
Other requirements for school-based:
Traineeship Probation/Duration Details:
All apprenticeships have a nominal term – this is the timeframe that is on the Traineeship training contract.
| Mode | Start Date | End Date | Probation Period (days) | Nominal Term (months) |
| Full-time | 03/05/2021 | 90 | 24 |
Minimum education standard:
Nil
Minimum entry age:
The Child Employment Act states that the minimum age for apprentices and trainees is 13 years of age, unless otherwise stated.
Entry Requirements:
As a general rule, only Australian citizens and New Zealand citizens who have entered Australia on a valid passport have unrestricted rights to employment in Australia.
Visa holders may engage in apprenticeships or traineeships provided their work rights allows this, based on information and advice provided by the Australian Government.
Supervision requirements
Please refer to the Declaration policy, table 15 for the requirements on supervision.
Modified supervision arrangements available: NO
Employers are required to provide, or arrange to provide the facilities, range of work, supervision and training as detailed in the training plan.
Qualified person for traineeships
1. A person who has satisfactorily completed a traineeship in the trainee’s calling, and is the holder of a completion certificate issued under an Act, or
2. A person who holds a certificate of recognition issued under an Act, certifying the person has the necessary skills and knowledge in the calling, or
3. A tradesperson in the trainee’s calling, as defined under a specific industrial instrument, or
4. A person who holds a relevant qualification in the traineeship calling, or
5. A person individually, or persons collectively, who has/have documented competence (achieved through an RPL or training pathway) or demonstrated competence in all the competencies the employer is required to provide training for under the trainee’s training plan (note – cannot be a person or persons currently undertaking the same traineeship), and
6. A person undertaking a traineeship, at a higher level than the trainee’s, whose traineeship incorporates supervisory or coordinating skills and who has documented competence (achieved through an RPL or training pathway) in at least one of the competencies the employer is required to provide to the trainee under the training plan and who is supervised by a person who qualifies under (1), and/or (4) and/or (5).
And, where a worker is required to have a licence to practice the calling/occupation, the qualified person holds a current workers licence.
Adequate supervision of apprentices and trainees cannot solely be provided from an offsite location by electronic means. Electronic means include, but are not limited to, telephones, radios and webcams.
The level of supervision will normally range between direct, general and broad as per the below guidelines:
– Direct – Close monitoring of work ensuring understanding and identifying potential risks and/or hazards
– General – Occasional monitoring to ensure progress is occurring
– Broad – Quality checking of completed tasks.
Licensing requirements – NIL
Status:
Current
Qld declaration date:
12/04/2021
Implementation date:
03/05/2021
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